Associate a knowledge article with a taxonomy category

Associate a knowledge article with a taxonomy topics to create a uniform classification structure across different kinds of content.

Before you begin

You must have contribute access to the knowledge base that contains the knowledge article.

Role required: knowledge

About this task

The taxonomy feature enables you to link an article to one or more topics from multiple taxonomies. It helps you maintain a unified content categorization across content types such as catalog items, knowledge articles, and community posts. For more information, see Unified taxonomy for Employee Center

Note: You can associate only articles in the Draft, Review, or Published state.

Procedure

1. Navigate to All > Knowledge > Articles.

2. On the article page, click the article you want to associate to a taxonomy topic.

3. In the Assigned Topics related list, click Add.

   Note: As an admin, you may need to configure the form to include the Connected Content → Knowledge in the related list. Click the form context menu icon

1. Select a Taxonomy category from the list in the topic picker dialog box.

2. Select a topic from a topic picker list and click OK.

Result

The selected article is associated with a taxonomy category for better content browsing.

Parent Topic:Creating and maintaining articles