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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Using e-signature template for non-HR tasks

Create or modify an e-signature template to define an electronic document and signature configuration for use in non-HR task forms.

Before you begin

Role required: sn_esign.admin or sn_esign.config_manager

Procedure

  1. Create an e-sign template on the required task table (for example, Incident).

    See Create or modify an e-signature template. Select Managed Document in Document type and Signature in E-signature type.

  2. Configure the task form (for example, Incident form) by adding the E-Signature Template field.

  3. Configure the related lists on the task form by adding E-signature history.

  4. Select the e-sign template that you have created in the Template field.

  5. Assign a group and a user to the task.

    To retrieve the signature log, navigate to System Logs > Signature Images (signature_image table). Also, you can view the E-signature history in the related list.

What to do next

When a user receives the task and moves the task to Work in Progress state, the Sign document option is available for the user to sign the document.

Parent Topic:Using e-signature