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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Property value for digital signature using CAC or PIV smart cards

Specify the method that will be used to identify and validate the user who has signed the PDF using the com.snc.pdfsigning.validation.method property.

The property value com.snc.pdfsigning.validation.method is used for identifying and validating the user who has signed the PDF. Identifying the user is necessary to validate whether the correct user has signed the PDF. The IT team of a customer can define the way to validate a PDF depending on their policies and issued certificates.

ValueAction
common_nameUses the Common Name (CN) field in the Subject of the certificate to check if a certificate exists in the sys_user_certificate table that is associated with a user.​
emailUses the email IDs in the certificate to locate a user in ServiceNow with a matching email ID.
any (default value)Utilizes both of the above validation methods to resolve a user.
ignoreNo user validation is performed on the signing fields.

Parent Topic:Set up a document template for signing documents using a CAC or PIV smart card