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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Copy a survey

Create a copy of a survey with at least one category to reduce the effort of creating another survey with similar data.

Before you begin

Role required: survey_admin or admin, survey_creator

Note: Users with the survey_creator role can copy a survey only if they own the survey. If they do not own the survey, they cannot copy it.

About this task

All associated questions (type), configurations, categories, metrics, domain separation rules, and role-based categories are copied. Assigned users, category users, instances, and trigger conditions are not copied.

Procedure

  1. Navigate to All > Survey > View Surveys.

  2. Open a survey definition.

  3. Perform any of the following steps.

OptionDescription
From PlatformIn the title bar, click Copy.
From PlatformIn the title bar, select Copy from the context menu.
From survey designer
  1. In the title bar, click Survey Designer.
  2. In the Survey Designer title bar, point to the menu icon (
    Image omitted: Menu.png
    Menu icon) on the header bar and click <strong>Copy Survey</strong></li>

Parent Topic:Survey administration

Related topics

View survey reports

Survey designer

View a survey instance

Survey users and groups

Publish a survey

Customize the appearance of a survey

Survey definitions

Create a survey designer template question

Survey questions

Survey trigger conditions

Survey distribution

Outlook Actionable Messages

Sentiment analysis for surveys

Surveys in Service Portal and the Now Mobile app

Surveys in ITSM Virtual Agent

Legacy survey migration