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Insights view › Explore › Service Graph Workspace › Configuration Management Database \(CMDB\) › Configuration Management › Extend ServiceNow AI Platform capabilities
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

CMDB Health insights dashboard in Service Graph Workspace

Use the CMDB Health Dashboard in the Insights view in Service Graph Workspace as a central location to view detailed health reports and aggregations for your CMDB at a glance. You can also use the provided functions to remediate issues that CMDB Health detected, to improve CMDB health.

Access

  1. Navigate to Workspaces > Service Graph Workspace.
  2. In the navigation panel, select the Insights icon.
  3. On the Insights page navigation pane, select CMDB Health.

Role required: Any role containing sn_cmdb_user (sn_cmdb_user, sn_cmdb_editor, sn_cmdb_admin)

Once you configure CMDB Health and the CMDB Health Dashboard jobs are enabled, the CMDB Health Dashboard shows meaningful data that is automatically collected, calculated, and aggregated on a recurring schedule.

For information about the CMDB Health Dashboard, see View CMDB Health Dashboard, and for information about enabling the CMDB Health Dashboard jobs, see Configuring CMDB Health.