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Configure › Service Graph Workspace › Configuration Management Database \(CMDB\) › Configuration Management › Extend ServiceNow AI Platform capabilities
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure classes for Cloud vs Non-cloud resources in Service Graph Workspace

Include or exclude pairs of CI Class/Type in the Cloud vs Non-cloud resources chart that appears in the Insights view in Service Graph Workspace.

Before you begin

Role required: sn_cmdb_admin

About this task

The CMDB Insight Query Categories [sn_cmdb_ws_insight_query_category] table contains the pairs of CI Class/Type for the Cloud vs Non-cloud resources chart that appears in the Insights view in Service Graph Workspace. The Active setting in a record determines if the respective CI Class/Type pair appears in the chart. By default, all pairs are configured to appear in the chart.

A CI Class/Type pair appears or doesn't appear according to its Active setting and regardless of the status of its associated scheduled job.

Procedure

  1. Select All.

  2. In the Filter navigator, enter sn_cmdb_ws_insight_query_category.list to access the CMDB Insight Query Categories table.

  3. Set Active to true or false for a CI Class/Type pair.

    For example, set Active to false for the Applications/Non-cloud pair. This setting will exclude from the chart all CIs in the Applications class which are determined to be non-cloud.