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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Components installed with CMDB Health

Several types of components are installed with CMDB Health (included in the com.snc.cmdb plugin), such as tables, properties, and scheduled jobs.

Note: The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see Find components installed with an application.

Properties installed

PropertyDescription
glide.cmdb.services\_hierarchy\_limit

Maximum number of service CIs that can appear in the CMDB service dashboard. This limit applies to any child class of the Service Instance [cmdb_ci_service_auto] class.

glide.cmdb.services\_query\_limit

Maximum number of application services (any class extending the Service [cmdb_ci_service] class) that can be processed for the Service View of the CMDB Health Dashboard. Use this property to manage performance when there are large numbers of application services to process.

glide.cmdb.service\_associated\_ci\_query\_limit

Maximum number of CIs associated with application services (any class extending the [cmdb_ci_service] class) that can be processed for the Service View of the CMDB Health Dashboard. Use this property to manage performance when there are large numbers of such CIs to process.

Scheduled jobs installed

Scheduled jobDescription
CMDB Health Dashboard - Completeness Score CalculationScript for calculating the completeness KPI of CMDB health.
CMDB Health Dashboard - Compliance Score CalculationScript for calculating the compliance KPI of CMDB health.
CMDB Health Dashboard - Correctness Score CalculationScript for calculating the correctness KPI of CMDB health.
CMDB Health Dashboard - Relationship Score CalculationScript for calculating the CI relationships KPI of CMDB health.
CMDB Health Dashboard - Relationship Compliance ProcessorScript for calculating compliance of relationships with suggested relationships, and with hosting and containment rules.
Add Identifier Fields In Recommended RulesSets all criterion attributes from all active identifier entries from all active identification rules, as recommended fields. These added recommended fields are then checked by the CMDB Health Dashboard - Completeness Score Calculation scheduled job when evaluating the recommended health metric.
Remove Identifier Fields In Recommended RulesIdentifies any recommended field that is a criterion attribute in any active identifier entry in any active identification rule. Then removes the recommended setting for that field.

Tables installed

TableDescription
CMDB Health Metric\[cmdb\_health\_metric\]Details such as if a KPI or metric is enabled, maximum failure threshold, and other settings for all CMDB Health KPIs and metrics.
CMDB Health Result\[cmdb\_health\_result\]Results from the most recent CMDB Health processing cycle.
CMDB Health Scorecard \[cmdb\_health\_scorecard\]Current and historic health scores. Status of historic score records is 'Historic', and of latest score records is 'Complete’.
CMDB Health Orphan Rule \[cmdb\_health\_orphan\_rule\]Rules for calculating orphan records per class.
CMDB Recommended Fields \[cmdb\_recommended\_fields\]Recommended fields per class.
CMDB Health Metric Status \[cmdb\_health\_metric\_status\]Internal table that tracks the status of each KPI and metric that is being processed. Includes status, processing time, and processing start date. State for a KPI or metric changes from 'In Progress' to either of: - Complete - MaxFailures - Daily Processing Time Out Processing of a timed out KPI or metric continues on the following day.
CMDB Health Processor Status\[cmdb\_health\_processor\_status\]Internal table that tracks the processing progress of each KPI and metric. Contains a list of tables that are processed for each KPI and metric, and processing status. Classes are processed sequentially, changing status from Draft -> In Progress -> Complete.
CMDB Relationship All Rules Health Results\[cmdb\_health\_result\_rel\_all\]Stores results about relationship health, to be used by the All Relationships report.