Assessments and Surveys
The Assessments and Surveys application helps you create, send, and collect responses for surveys. The application also helps you evaluate, score, and rank records from any table in the system.
[Omitted video] Description: Overview of assessments, surveys, and quizzes
Get started
Troubleshoot and get help
- Ask or answer questions in the IT Service Management forum
- Search the Known Error Portal for known error articles
Exploring Assessments and Surveys
The Assessments and Surveys application helps you create, send, and collect responses for surveys. The application also helps you evaluate, score, and rank records from any table in the system. Create questionnaires that you can assign to one or more users to assess their knowledge of any subject.Assessments
Use assessments to evaluate, score, and rank records from any table in the system.- Installed with Assessments and Surveys
Several types of components are installed with the activation of Assessments and Surveys. - Quick start tests for Assessments and Surveys
Validate that Assessments and Surveys still works after you make any configuration change such as apply an upgrade or develop an application. Copy and customize these quick start tests to pass when using your instance-specific data. - Quizzes
Quizzes are questionnaires that you can assign to one or more users to assess their knowledge of any subject. The quiz functionality is built on the assessment engine and provides many of the same features as assessments and surveys.
Parent Topic:Exploring Service Administration