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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Service Exchange for Providers data model

The Service Exchange for Providers data model provides insight into how the tables that are used in the Service Exchange for Providers application relate to each other.

The Service Exchange for Providers application data model uses a combination of the following types of tables to store data:

  • Service Exchange of Providers application tables.
  • Customer Service Management application tables.
  • ServiceNow AI Platform standard tables.

The following table lists the Access Control Rights (ACR) for specific Service Exchange for Provider tables.

TableReadWriteDeleteCreate
Authorized user \[sn\_sb\_pro\_authorized\_user\]admin sn\_sb.adminadmin sn\_sb.adminadmin sn\_sb.adminadmin sn\_sb.admin
Consumer Connection \[sn\_sb\_pro\_consumer\_connection\]admin sn\_sb.adminadminadminadmin
Entitlement \[sn\_sb\_pro\_entitlement\]admin sn\_sb.adminNoneNoneNone
Inbound Field \[sn\_sb\_pro\_inbound\_field\]admin sn\_sb.adminadmin sn\_sb.adminadmin sn\_sb.adminadmin sn\_sb.admin
Outbound Field \[sn\_sb\_pro\_outbound\_field\]admin sn\_sb.adminadmin sn\_sb.adminadmin sn\_sb.adminadmin sn\_sb.admin
Persona \[sn\_sb\_pro\_persona\]admin sn\_sb.adminadmin sn\_sb.adminadmin sn\_sb.adminadmin sn\_sb.admin
Provider \[sn\_sb\_pro\_provider\]admin sn\_sb.adminadminadminadmin
Provider Task \[sn\_sb\_pro\_provider\_task\]admin sn\_sb.admin sn\_sb.requestoradmin sn\_sb.admin sn\_sb.requestoradminadmin sn\_sb.admin sn\_sb.requestor
Registration \[sn\_sb\_pro\_registration\]admin sn\_sb.admin sn\_sb\_pro\_consumeradmin sn\_sb.adminadmin sn\_sb.adminadmin sn\_sb.admin
Remote Choice Definition \[sn\_sb\_pro\_remote\_choice\_definition\]admin sn\_sb.adminNoneNoneNone
Remote Record Producer \[sn\_sb\_con\_remote\_record\_producer\]admin sn\_sb.adminadmin sn\_sb.adminadmin sn\_sb.adminadmin sn\_sb.admin
Consumer Criteria \[sn\_sn\_pro\_remote\_record\_producer\_consumer\_criteria\]admin sn\_sb.adminadmin sn\_sb.adminadmin sn\_sb.adminadmin sn\_sb.admin
Remote Service \[sn\_sb\_pro\_remote\_service\]admin sn\_sb.adminadminadminadmin
Remote Task \[sn\_sb\_con\_remote\_task\]admin sn\_sb.admin sn\_sb.remote\_task\_ creatoradmin sn\_sb.admin sn\_sb.remote\_task\_ creatoradmin sn\_sb.admin sn\_sb.remote\_task\_ creatoradmin sn\_sb.admin sn\_sb.remote\_task\_ creator
Remote Task Definition \[sn\_sb\_con\_remote\_task\_def\]admin sn\_sb.admin sn\_sb.remote\_task\_ creatoradmin sn\_sb.adminadmin sn\_sb.adminadmin sn\_sb.admin sn\_sb.remote\_task\_ creator
Consumer Criteria \[sn\_sv\_pro\_remote\_task\_def\_consumer\_criteria\]admin sn\_sb.adminadmin sn\_sb.adminadmin sn\_sb.adminadmin sn\_sb.admin
Variable \[sn\_sb\_con\_remote\_task\_variable\]admin sn\_sb.adminadminadminadmin
Service Exchange Settings \[sn\_sb\_con\_service\_bridge\_settings\]admin sn\_sb.adminadmin sn\_sb.adminNoneNone
Transform \[sn\_sb\_con\_transform\]admin sn\_sb.adminadmin sn\_sb.adminadmin sn\_sb.adminadmin sn\_sb.admin