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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Service Exchange data model

The Service Exchange applications data model provides insight into how the tables that are used in Service Exchange relate to each other.

The data model uses a combination of the following types of tables to store data:

  • Service Exchange application tables.
  • ServiceNow AI Platform standard tables.

The following table lists the Access Control Rights (ACR) for specific Service Exchange base table.

TableReadWriteDeleteCreate
Authorized user \[sn\_sb\_authorized\_user\]admin sn\_sb.adminadmin sn\_sb.adminadmin sn\_sb.adminadmin sn\_sb.admin
Connection \[sn\_sb\_connection\]admin sn\_sb.adminadminadminadmin
Entitlement \[sn\_sb\_entitlement\]admin sn\_sb.adminadminNoneNone
Provider Task \[sn\_sb\_provider\_task\]admin sn\_sb.admin sn\_sb.requestoradmin sn\_sb.admin sn\_sb.requestoradminadmin sn\_sb.admin sn\_sb.requestor
Remote Record Producer \[sn\_sb\_remote\_record\_producer\]admin sn\_sb.adminadminadminadmin
Remote Task \[sn\_sb\_remote\_task\]admin sn\_sb.admin sn\_sb.remote\_task\_creatorNoneNoneNone
Scratchpad \[sn\_sb\_scratchpad\]adminNoneNoneNone
Transform \[sn\_sb\_transform\]admin sn\_sb.adminNoneNoneNone
Transform Line \[sn\_sb\_transform\_line\]admin sn\_sb.adminNoneNoneNone