Define service classifications for Vulnerability Response reporting and related lists

Bring more focus to reporting and related lists in Vulnerability Response by defining service classifications. In addition, reducing the number of requested service classifications can improve the performance of Vulnerability Response data gathering.

Before you begin

Role required: admin

Note:

Editing system properties requires both ServiceNow and Vulnerability Response expertise.

Procedure

1. Enter sys_properties_list.do in the left navigation bar.

2. Click Enter.

3. In the Search menu, under Name enter sn_vul.service_classifications.

4. Open the sn_vul.service_classifications system property.

5. In the Value text box, enter the comma-separated list of the service classifications you want.

   Note: When this setting is empty, all services are listed.

   Examples:

   To see Business Services, Technical Services and Application Services and exclude Service Offerings, Shared Services, and unclassified services, set the value to: Business Service,Technical Service,Application Service.

   To see Application Services, set the value to: Application Service.

6. Click Update.

   The data in each report and vulnerable item related list is filtered by service classification during the next run of the nightly performance analytics job.

Parent Topic:Advanced Vulnerability Response configuration tasks