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Using Certificates for authentication › Establish MS Teams Graph connection on ServiceNow AI Platform › Integrate › Major Security Incident Management › Security Incident Response › Enterprise security case management applications › Security Operations
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure the JWT signing key for MS Teams

Create a JSON Web Token (JWT) signing key to assign to your Java Key Store certificate.

Before you begin

Role required: admin

Procedure

  1. Navigate to System OAuth > JWT Keys.

  2. Open the record Microsoft Teams Connector JWT.

  3. Enter the password that is used to encrypt private key to generate the .PFX file and .CER file in Signing Key Password.

  4. Click Update.

Parent Topic:Using Certificates for authentication