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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Install and Configure

Install and Configure Microsoft Defender integration from the ServiceNow® Store to control how incidents are retrieved, processed, and converted into security incidents within SIR.

Before you begin

Role required: sn_si.admin, sn_si.ingestion_profile_admin

Note: Users with the sn_si.admin role can perform all operations available to a profile admin because this role inherits the required permissions by default.

Procedure

  1. Download Microsoft Defender integration from the ServiceNow® Store and install it.

  2. Navigate to All > Security Operations > Integrations > Integration Configurations.

  3. Search for Microsoft Defender-Incident Ingestion Configuration tile, and select Configure.

  4. On the form, fill in the fields.

FieldDescription
NameName of the Microsoft Defender integration.
Cloud EnvironmentIsolated instance of Microsoft Defender cloud services configured to meet specific requirements such as data residency, security, compliance, and regulatory standards.Options include: GLOBAL, US-GOV-GCC-HIGH, US-GOV-DOD, CHINA
Tenant IDMicrosoft Defender Tenant ID. Instance from which all the incidents in the Microsoft portal are retrieved.
Client IDClient ID of the application registered in the Microsoft portal.Roles required in Defender include: - SecurityIncident.Read.All - SecurityIncident.ReadWrite
Client SecretClient secret of your registered application in the Microsoft portal.
  1. Select Submit.

    The configured integration tile displays.

What to do next

Create an incident profile