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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Get started with the Elasticsearch - Incident Enrichment integration

Elasticsearch is a distributed, RESTful search and analytics engine that easily integrates with Security Operations. Before you can use the Elasticsearch - Incident Enrichment integration, you must download it from the ServiceNow Store and add the appropriate API Base URL and login credentials.

Before you begin

Role required: sn_si.admin

Procedure

  1. Download the integration from the ServiceNow Store.

  2. When the installation is complete, access Elasticsearch and obtain the API Base URL under your Elasticsearch profile.

  3. In your instance, navigate to Security Operations > Integrations > Integration Configurations.

    The available security integrations appear as a series of cards.

  4. In the Elasticsearch - Incident Enrichment card, select New.

  5. Fill in the fields, as needed.

    FieldDescription
    NameThe name of this configuration.
    Elasticsearch API Base URLThe base URL you acquired from the Elasticsearch site.
    Link URL[Optional] Links to a Kibana instance, when available
    UsernameYour Intel Elasticsearch username.
    PasswordYour Intel Elasticsearch password.
    Max RowsThe maximum number of rows you want to search.
    Earliest Result (days)The earliest results you want to see in number of days.
    Include raw data samples in search resultsSelect this to include samples of raw data in your sightings search results. The amount of data returned depends on your setting in the number of rows of raw data property in Security Incident Response properties.
    MID ServerSelect Any to use any active MID Server, or select a specific MID Server name.

    Note: Configuring this integration activates workflows. To manage the workflows, navigate to the Workflow Editor.

  6. Select Submit.

    The integration configuration card displays.

  7. When viewing the new configuration card, you can select Configure or Delete to change or delete the configuration, respectively.

  8. To return to the original list of integration configuration cards, select No from the Show Configurations drop-down list.

Result

After it is configured, the Elasticsearch - Incident Enrichment integration can be selected for publishing observables to watchlists in Security Incident Response.

Parent Topic:Elasticsearch Incident Enrichment integration