Create user delegate configurations
Prevent certain executives in the organization from receiving notifications about the incidents assigned or escalated to them.
Before you begin
Role required:
- sn_dlir.admin - Create, edit, and delete.
- sn_dlir.analyst and sn_dlir.analyst_read - View (read-only).
About this task
Consider a scenario where the executive is a user who belongs to a leadership or executive group. The executive should not be sent emails about incident assignment or escalation. A delegated user can then take the necessary action on behalf of the executive.
Once a user has assigned a particular person, Henry, as a delegate, another user cannot assign Henry as a delegate again. Similarly, a delegate cannot assign another user as a delegate.
Procedure
Navigate to All > DLP Administration > Delegate Configuration.
Click New.
On the form, fill in the fields.
Field Description User Name of the user who needs a delegate for DLP incidents. Delegate Name of the user who can respond to the DLP incident on behalf of the original end user. Click Submit.
Parent Topic:DLP Incident Response Administration
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Create response due date rules
Create user instructions templates
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Create a Data Loss Prevention Incident Response SLA definition
Configure response option for your DLP incidents
Create incident response option rules
Create age chart configurations
Create repeat offender identification rules
Create additional incident data fields
Monitor DLP Integration Run process