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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create a case from security incidents

In Security Incident Response, you can create cases from security incidents. After the security incidents have been used to create a new case, you can use Security Case Management to analyze the data.

Before you begin

The Threat Intelligence plugin must be activated to use Security Case Management.

Role required: sn_ti.case_user_write

About this task

You need to navigate to the security incidents you want to use to create cases.

Procedure

  1. Navigate to All > Security Incident > Incidents > Show Open Incidents.

    The Security Incidents list opens. From the list, you can create a new case from one or more security incidents, or you can select a specific security incident and create a new case from the form.

  2. To create a case from the list, select the artifacts you want added to a new case.

  3. From the Actions on selected items drop-down list, select Add to Security Case.

Image omitted: add-sec-inc-to-case.png
Add security incidents to a new case
The **Add to Security Case** dialog box opens. If you already have cases assigned to you, they display in the list.
Image omitted: add-sec-inc-case-dialog.png
Add security incident to case
  1. Click Create New Case.

  2. Fill in the fields.

    FieldDescription
    Case NameEnter a name for this case.
    DescriptionEnter a description that would be of value to the case analyst.
  3. Click Submit.

    A message at the top of the list indicates that a new case has been created, along with a link to the case in Security Case Management.

  4. Click the link to view the new case.

Parent Topic:Security incidents in cases

Related topics

Add security incidents to an existing case