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Release: Australia · Updated: 2026-04-07 · Official documentation · View source

Track a store case from an HQ case

Track a store case from an HQ case to view the status.

Before you begin

Role required: admin

Procedure

  1. Navigate to Store Plan > All.

  2. Select a store plan and then select Store Plan > All > Track plan > HQ case > Store case.

  3. Select the fields on the HQ case details page such as the store cases and tasks.

    FieldsDescription
    Store casesDisplays the list of store cases created under the Store Plan.
    Store caseDisplays the selected store case details.
    TasksDisplays the associated store tasks.

Parent Topic:Track and monitor store plans