Skip to content
Manage store inquiries › Retail
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Track a store inquiry case from a Retail mobile app

Track the status of a store inquiry case from a mobile app. By tracking your case from a mobile app, you can immediately get visibility into the progress, issues, or status of your case without having to use a computer.

Before you begin

Role required: Store associate or Store manager

Procedure

  1. On the Retail mobile app, select My Store > All cases from the menu bar.

  2. Select the case number to track the case.

Parent Topic:Manage store inquiries