Components installed with Retail Store Services

Certain roles and dependencies must be considered when using the Retail Store Services plugin.

Note:

The Retail Store Services application installs the dependencies Retail Core and Retail Mobile.
If Retail Core and Retail Mobile are already installed, then, only the com.sn_rtl_stre_servcs plugin gets installed with Retail Store Services.

Plugins installed with Retail Store Services

Plugin Name	Description	Plugin Dependencies
Retail Store Services \[com.sn\_rtl\_stre\_servcs\]	This plugin facilitates streamlined communication between store teams and headquarters \(HQ\) regarding operational questions or issues. Store team members can request help directly from HQ, ensuring their day-to-day.	- com.sn\_retail\_core - com.sn\_retail\_mobile

Role	Description	Contains roles
sn\_rtl\_stre\_servcs.agent	Create, update, and close store inquiry case across organizations.	sn\_retail.support\_agent
sn\_rtl\_stre\_servcs.agent\_manager	Create, update, and close store inquiry case across organizations.	- sn\_rtl\_stre\_servcs.agent - sn\_customerservice\_manager
sn\_rtl\_stre\_servcs.contributor	Create, update store inquiry case for their location.