Combined product release notes for upgrades from Xanadu to Australia
To help you upgrade from Xanadu to Australia, we have combined the cross-family release notes for each product onto one page. Select the products you have to customize the release notes results.
Select your products to view release notes from Xanadu to Australia
The table below has a list of all products available between Xanadu and Australia. Use the Filter by feature to select the products you are interested in. The table will filter to show you the combined release notes for your selected products. Click on the links to read the combined release notes for each product.
| Product | Combined release notes |
|---|---|
| Access Management | Link |
| Accounts Payable Operations | Link |
| Activity Management | Link |
| Adoption Services | Link |
| Advanced AI Search Management Tools | Link |
| Advanced Approval Management | Link |
| Advanced Risk | Link |
| Advanced Work Assignment | Link |
| Advanced Work Assignment \(AWA\) | Link |
| Agent Chat | Link |
| Agent Client Collector | Link |
| Agent experience for CSM | Link |
| Agentic Contact Center for Banking | Link |
| Agentic Contact Center for Insurance | Link |
| Agent Workspace for HR Case Management | Link |
| Agile Development 2.0 | Link |
| AI Agent Advisor | Link |
| AI Control Tower | Link |
| AI Desktop Actions | Link |
| AIOps LEAP | Link |
| AI Risk and Compliance | Link |
| AI Search | Link |
| Alumni Center | Link |
| Analytics, Intelligence, and Reporting | Link |
| API | Link |
| App Engine Management Center | Link |
| App Engine Studio | Link |
| Applicant Center | Link |
| Application Manager | Link |
| Application Vulnerability Response | Link |
| Assessments and Surveys | Link |
| Asset Audit Response | Link |
| Audit Management | Link |
| Authentication | Link |
| Automated Test Framework | Link |
| Automation Discovery | Link |
| Benchmarks | Link |
| Build Agent | Link |
| Business Continuity Management | Link |
| Buying Group | Link |
| Card data security | Link |
| Career Conversations | Link |
| Care Team Mobile | Link |
| Care Team Operations for Biomed | Link |
| Care Team Operations for Environmental Services | Link |
| Care Team Operations for Facilities | Link |
| Care Team Operations for Healthcare IT | Link |
| Care Team Work Management | Link |
| Case and Knowledge Management | Link |
| Case management for CSM | Link |
| Change Management | Link |
| Classic Workflow | Link |
| Clone Admin Console | Link |
| Cloud Account Management | Link |
| Cloud Cost Management 10.0 | Link |
| Cloud Cost Management 8.0.0 | Link |
| Cloud Cost Management 9.0 | Link |
| Cloud Exposure View | Link |
| Code Signing | Link |
| Collaborative Work Management | Link |
| Common Core | Link |
| Common Governance, Risk, and Compliance feature | Link |
| Compliance Case Management | Link |
| Configurable Workspace | Link |
| Configuration Compliance | Link |
| Configuration Management Database \(CMDB\) | Link |
| Container Vulnerability Response | Link |
| Content Management System | Link |
| Continual Improvement Management | Link |
| Continuous Authorization and Monitoring | Link |
| Contract Management Pro | Link |
| Contract Management Pro for Legal Service Delivery | Link |
| Conversation Improvement Themes | Link |
| Conversation Insights | Link |
| Core Business Suite | Link |
| Core ServiceNow AI Platform | Link |
| CPQ | Link |
| CPQ Configurator | Link |
| Creator Studio | Link |
| Customer Contracts and Entitlements | Link |
| Customer Engagement Sequences | Link |
| Customer self-service for Sales Customer Relationship Management | Link |
| Customer Service Problem Management | Link |
| Customer Success Management | Link |
| Data Catalog | Link |
| Data Loss Prevention Incident Response | Link |
| Data Management | Link |
| Data Management for CSM | Link |
| Data Privacy | Link |
| Data products | Link |
| Data Separation | Link |
| Decision Builder in Workflow Studio | Link |
| Decision tables in Workflow Studio | Link |
| Developer Sandboxes | Link |
| DevOps Change Velocity | Link |
| Digital End-User Experience | Link |
| Digital Portfolio Management | Link |
| Digital Portfolio Management \(DPM\) | Link |
| Dispute Content Pack for US Regulations | Link |
| Dispute Rules Content Pack for Mastercard | Link |
| Dispute Rules Content Pack for Nacha | Link |
| Dispute Rules Content Pack for Visa | Link |
| Document Intelligence | Link |
| Document Services | Link |
| Document Templates | Link |
| Domain Separation | Link |
| Dynamic Translation | Link |
| Employee Center | Link |
| Employee Center Pro | Link |
| Employee Relations | Link |
| Employee Slate | Link |
| Encryption | Link |
| Encryption Key Management | Link |
| Enterprise Architecture | Link |
| Enterprise Architecture \(formerly Application Portfolio Management\) | Link |
| Enterprise Asset Management | Link |
| Enterprise Service Management Foundation | Link |
| ERP Semantic Mining | Link |
| Event Management | Link |
| External Content Connectors | Link |
| Field Service Management | Link |
| Field Service Management for Telecommunication | Link |
| Financial Services Card Operations | Link |
| Financial Services Operations Core | Link |
| Financial Services Operations Integration with Mastercard | Link |
| Financial Services Operations Integration with Verifi | Link |
| Financial Services Operations Integration with Visa | Link |
| Flows, Subflows, and Actions | Link |
| Flows, subflows, and actions in Workflow Studio | Link |
| Generative AI Controller | Link |
| Goal Framework | Link |
| Goal Framework for SPM | Link |
| Hardware Asset Management | Link |
| Hardware Asset Management 11.0.0 | Link |
| Healthcare and Life Sciences Service Management Core | Link |
| Healthcare Computerized Maintenance Management System | Link |
| Healthcare Operations Core | Link |
| Health Log Analytics | Link |
| Hermes Messaging Service | Link |
| Hiring | Link |
| HR Multi Instance Integration | Link |
| HR Service Delivery for Healthcare | Link |
| HR Service Delivery integration with Accurate Background service | Link |
| HR Service Delivery integration with First Advantage service | Link |
| HR Service Delivery integration with Sterling Talent Solutions service | Link |
| Identity | Link |
| Impact | Link |
| Import and Export | Link |
| Incident Management | Link |
| Individual Life Claims | Link |
| Industrial Connected Workforce Core | Link |
| Industrial Connected Workforce Mobile Experience | Link |
| Industrial Guided Tasks | Link |
| Industrial Process Manager | Link |
| Industrial Standards | Link |
| Instance Data Replication | Link |
| Instance Scan | Link |
| Insurance claims | Link |
| Insurance Claims Core | Link |
| Integration Hub | Link |
| Intelligence for CSM | Link |
| Interview management | Link |
| ITOM AIOps | Link |
| ITOM Cloud Accelerate | Link |
| ITOM Optimization | Link |
| ITOM Visibility | Link |
| IT Service Management | Link |
| ITSM Mobile Agent | Link |
| ITSM Predictive Intelligence Workbench | Link |
| ITSM Success Dashboard | Link |
| Journey designer | Link |
| Key Management | Link |
| Knowledge Center | Link |
| Knowledge Graph | Link |
| Knowledge Management | Link |
| Leader Hub | Link |
| Lead Management | Link |
| Lead-to-Cash Process Management | Link |
| Learning Posts | Link |
| Legacy Application Manager | Link |
| Legacy Studio | Link |
| Legal Conflict of Interest | Link |
| Legal Hold Notification | Link |
| Legal Matter Management | Link |
| Legal Request Management | Link |
| Legal Virtual Agent Conversations | Link |
| Lifecycle Events | Link |
| Listening Posts | Link |
| Localization Framework | Link |
| Localization Workspace | Link |
| Manager Hub | Link |
| Manufacturing Commercial Operations | Link |
| Mastercard Spoke | Link |
| MCP Server Console | Link |
| Mentoring | Link |
| Microsoft Azure DevOps Integration for Agile Development | Link |
| MID Server | Link |
| Mobile Platform | Link |
| Model Risk Management | Link |
| Next Experience | Link |
| Next Experience Components | Link |
| Next Experience Developer \(NED\) Tools | Link |
| Notifications | Link |
| Notify | Link |
| Now Assist | Link |
| Now Assist AI Agents | Link |
| Now Assist Analytics | Link |
| Now Assist Center | Link |
| Now Assist for App Engine | Link |
| Now Assist for CMDB | Link |
| Now Assist for Collaborative Work Management | Link |
| Now Assist for Collaborative Work Management \(CWM\) | Link |
| Now Assist for Configuration Management Database \(CMDB\) | Link |
| Now Assist for Configure, Price, Quote \(CPQ\) | Link |
| Now Assist for Creator | Link |
| Now Assist for Customer Service Management \(CSM\) | Link |
| Now Assist for Employee Center Pro | Link |
| Now Assist for Enterprise Architecture \(EA\) | Link |
| Now Assist for Field Service Management \(FSM\) | Link |
| Now Assist for Financial Services Operations \(FSO\) | Link |
| Now Assist for FSM | Link |
| Now Assist for Hardware Asset Management \(HAM\) | Link |
| Now Assist for HR Service Delivery \(HRSD\) | Link |
| Now Assist for IT Operations Management \(ITOM\) | Link |
| Now Assist for IT Service Management \(ITSM\) | Link |
| Now Assist for Legal Service Delivery \(LSD\) | Link |
| Now Assist for Manufacturing Commercial Operations \(MCO\) | Link |
| Now Assist for Operational Sustainability Management Management | Link |
| Now Assist for Operational Technology Service Management \(OTSM\) | Link |
| Now Assist for Order Management | Link |
| Now Assist for Retail Service Management \(RSM\) | Link |
| Now Assist for Sales CRM for Telecommunications | Link |
| Now Assist for Sales Force Automation \(SFA\) | Link |
| Now Assist for Security Incident Response | Link |
| Now Assist for Security Incident Response \(SIR\) | Link |
| Now Assist for Security Operations | Link |
| Now Assist for Software Asset Management \(SAM\) | Link |
| Now Assist for Source-to-Pay Operations | Link |
| Now Assist for Strategic Portfolio Management \(SPM\) | Link |
| Now Assist for Telecommunications, Media and Technology \(TMT\) | Link |
| Now Assist for Third-party Risk Management \(TPRM\) | Link |
| Now Assist for Vault | Link |
| Now Assist for Vulnerability Response | Link |
| Now Assist for Workplace Service Delivery \(WSD\) | Link |
| Now Assist for Zero Copy Connector | Link |
| Now Assist in AI Search | Link |
| Now Assist in Contract Management | Link |
| Now Assist in Document Intelligence | Link |
| Now Assist in Platform Analytics | Link |
| Now Assist in Virtual Agent | Link |
| Now Assist Skill Kit | Link |
| Now Mobile | Link |
| On-Call Scheduling | Link |
| Operational Resilience | Link |
| Operational Sustainability Management | Link |
| Operational Sustainability Management \(formerly Environmental, Social, and Governance\) | Link |
| Operational Technology Change Management | Link |
| Operational Technology Discovery | Link |
| Operational Technology Incident Management | Link |
| Operational Technology Manager | Link |
| Operational Technology \(OT\) Manager Foundation | Link |
| Operational Technology Request Management | Link |
| Operational Technology Vulnerability Response | Link |
| Opportunity Management | Link |
| Opportunity Marketplace | Link |
| Order Management | Link |
| Partner Relationship Management | Link |
| Password Reset | Link |
| Patient Support Services | Link |
| Performance Analytics | Link |
| Performance AnalyticsITSM dashboards | Link |
| Performance Analyzer | Link |
| Platform Analytics experience | Link |
| Playbook | Link |
| Playbooks in Workflow Studio | Link |
| Policy and Compliance Management | Link |
| Portfolio Planning | Link |
| Predictive AI for CSM | Link |
| Predictive Intelligence | Link |
| Predictive intelligence for Legal Service Delivery | Link |
| Pre-Visit Management | Link |
| Privacy Management | Link |
| Proactive Engagement | Link |
| Proactive Service Experience Workflows | Link |
| Problem Management | Link |
| Process Mining | Link |
| Product Catalog Management and Pricing Management | Link |
| Product Support for Technology | Link |
| Project Portfolio Management | Link |
| Project Workspace | Link |
| Public Sector Digital Services | Link |
| Purchase Order Management | Link |
| Quote Management | Link |
| Recommended Actions for HRSD | Link |
| Recommended Actions for Operational Technology Service Management \(OTSM\) | Link |
| Recruitment workspace | Link |
| Redox Inbound Integration | Link |
| Regulatory Change Management | Link |
| Release Management | Link |
| ReleaseOps | Link |
| Request Management | Link |
| Resource Management Workspace | Link |
| Retail | Link |
| Retail applications | Link |
| Retail Core | Link |
| Retail Operations | Link |
| Retail Strategic Portfolio Management Suite | Link |
| Retail Task Management Core | Link |
| Return Merchandise Authorization | Link |
| Reverse Tunnel | Link |
| RPA Hub | Link |
| Sales Agreement Management | Link |
| Sales CRM for Telecommunications | Link |
| Sales Forecasting | Link |
| Sales Territory Management | Link |
| Scaled Agile Framework \(SAFe\) | Link |
| Security Center | Link |
| Security Incident Response | Link |
| Security Posture Control | Link |
| Self-service and omnichannel engagement for CSM | Link |
| Service Catalog | Link |
| Service Creator | Link |
| Service Exchange | Link |
| Service Exchange \(formerly Service Bridge\) | Link |
| Service Graph Connector for Microsoft Defender for IoT \(Azure\) | Link |
| Service Graph Connector Integration for Claroty CTD | Link |
| Service Level Management | Link |
| ServiceNow Add-in for Microsoft 365 | Link |
| ServiceNow AI Lens | Link |
| ServiceNow AI Platform core feature | Link |
| ServiceNow CLI | Link |
| ServiceNow IDE | Link |
| ServiceNow SDK | Link |
| ServiceNow Studio | Link |
| ServiceNow Vault | Link |
| Service Observability | Link |
| Service Operations Workspace for ITSM | Link |
| Service Portal | Link |
| Service Portfolio Management | Link |
| Service Reliability Management | Link |
| Setup Hub | Link |
| Sidebar | Link |
| Site Reliability Operations | Link |
| Skills Foundation | Link |
| Skills Intelligence | Link |
| Skills Management | Link |
| Smart Assessment Engine | Link |
| Software Asset Management | Link |
| Source-to-Pay Operations Integrations | Link |
| Sourcing and Procurement Operations | Link |
| SPM Enterprise-Wide Deployment | Link |
| SQL API | Link |
| Strategic Planning | Link |
| Strategic Portfolio Management for Telecom | Link |
| Stream Connect dashboard | Link |
| Subscription Management | Link |
| Supplier Lifecycle Operations | Link |
| Synthetic monitoring | Link |
| System Update Sets | Link |
| Table Builder | Link |
| Talent Development Core | Link |
| Talent Feedback | Link |
| Talent profile | Link |
| Task Intelligence for ITSM | Link |
| Telecommunications Customer 360 | Link |
| Telecommunications Network Inventory | Link |
| Telecommunications Service Operations Management \(TSOM\) | Link |
| Theme Builder | Link |
| Third-party Risk Management | Link |
| Threat Intelligence Security Center | Link |
| UI Builder | Link |
| UI Component CLI Extension | Link |
| Unified Security Exposure Management | Link |
| Universal Request | Link |
| Upgrade Center | Link |
| Upgrade Console | Link |
| Usage Insights | Link |
| Vendor Management Workspace | Link |
| Verifi Spoke | Link |
| Virtual Agent | Link |
| Visa Spoke | Link |
| Vulnerability Response | Link |
| Vulnerability Response integrations | Link |
| Vulnerability Response Integration with Claroty CTD | Link |
| Vulnerability Response Integration with Microsoft Defender for IoT \(Azure\) | Link |
| Walk-up Experience | Link |
| Workflow Studio | Link |
| Workforce Optimization for CSM | Link |
| Workforce Optimization for Customer Service CSM | Link |
| Workforce Optimization for HR | Link |
| Workforce Optimization for ITSM | Link |
| Workspace | Link |
| Zero Copy Connector for ERP | Link |
| Zero Copy Connector Hub | Link |
| Zero Copy Connectors | Link |