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Proactive Service Experience Workflows › Product Support for Technology
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Product Support for Technology reference

Reference topics provide additional information about Proactive Service Experience Workflows.

  • Domain separation and Proactive Service Experience Workflows
    Domain separation is supported for Proactive Service Experience Workflows. With Proactive Service Experience Workflows, you can quickly restore normal service operation when network-initiated incidents occur and proactively identify and notify the customers that are impacted by those incidents. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.
  • Affected customers list columns
    Column details for the Affected customer section in a Customer tab.
  • Glossary Proactive Service Experience Workflows
    Learn about the terms and concepts that are unique to Proactive Service Experience Workflows.

Parent Topic:Proactive Service Experience Workflows