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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create user guide help

User guide help documents are grouped in appropriate sections on the page and listed in a configurable order. Add your sections to a help page.

Before you begin

Create all your help documents from within the section record. This allows you to refine their titles, adjust their placement, and decide if they are appropriate for the section.

Role required: admin

Procedure

  1. Create a page.

    1. Navigate to System User Guide > Administration > Help Pages and click New.

    2. Complete the form.

      FieldDescription
      IDPage identification used by the system to create a help URL.
      ApplicationApplication scope for this help page. This field is read-only and defaults to the Global scope.
      TitleDisplay title for this page.
    3. Click Submit.

  2. Create help page sections and associate them with the page.

    1. Navigate to System User Guide > Administration > Help Page Sections and click New.

    2. Give your section a unique and concise title, and then click Submit.

      The view returns to the list of sections.

    3. Create additional sections for your help page.

    4. Navigate to System User Guide > Administration > Help Pages and open your new page.

    5. In the Page to Sections related list, click New.

    6. Complete the form.

      FieldDescription
      ColumnColumn location on the page for this section. The first column is designated as 0 and the second column is designated as 1. There must be at least one entry for column 0 for the sections to display.
      OrderOrder in which the sections display in the columns on the page. If no order number is defined, the system lists the sections in alphabetical order.
      ApplicationApplication scope for this record. This field is read-only and defaults to the Global scope.
      PageHelp page on which this section appears. You can use the lookup field to change the page on which a section appears.
      SectionName of the section to display on the selected page.
    7. Click Submit.

    8. Add sections to the help page as needed.

  3. Create one or more documents.

    1. Navigate to System User Guide > Administration > Help Page Sections.

    2. Open a section record you created.

    3. In the Help related list, click New to create a help document for that section.

    4. Complete the form.

      FieldDescription
      NumberDocument number generated automatically by the system.
      SectionSection in which this document appears.
      OrderListing order for this document in the selected section.
      PublishedDate this document was created.
      UpdatedDate this document was last updated.
      Short descriptionBrief description of the content of this document. This description is used as the title for the document on the help page.
      TextDocument content, including graphics and tables. You can format your entry, create bulleted or numbered lists, and attach images.
    5. Click Submit.

    6. Repeat the process to create the necessary help documents for that section.

Parent Topic:System user guide