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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Activate Sitemap Generator

You can activate the Sitemap Generator plugin (sn_ux_seo_sitemap) for Service Portal if you have the admin role.

Before you begin

Role required: admin

About this task

Scheduled jobs and tables are installed with Sitemap Generator.

For more information, see Components installed with Sitemap Generator.

Procedure

  1. Navigate to All > System Applications > All Available Applications > All.

  2. Find the Sitemap Generator plugin (sn_ux_seo_sitemap) using the filter criteria and search bar.

    You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

  3. Select Install to start the installation process.

    Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.

    You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.

  4. Components installed with Sitemap Generator
    Several types of components are installed with activation of the Sitemap Generator plugin, including tables and scheduled jobs.

Parent Topic:Sitemap Generator