Service Portal service status widgets
Use the service status widgets to display current, planned, and historical outages for business services to your end users.
The service status widgets are part of the Service Portal service status [com.glide.service-portal.service-status] plugin, which is activated automatically with the Service Portal for Enterprise Service Management [com.glide.service-portal.esm] plugin.
Service Portal service status widgets show whether services are working as expected. They show real-time service health information directly on the Service Portal, so you can stay informed without contacting the service desk.
Service Portal service status widgets provide visibility into service availability and issues. Use them to plan work effectively and get updates when you need them most.
- Business Service Status widget
View how services are running on your system. You can use this base system widget as-is in your portal or clone it to suit your own business needs. - Current Status widget
The Current Status widget displays any issues reported in the system. You can use this base system widget as-is in your portal or clone it to suit your own business needs. - Planned Maintenance widget
Describes any planned system maintenance. You can use this base system widget as-is in your portal or clone it to suit your own business needs. - Service History widget
Displays the history of specific service's status. For example, if the Bond Trading widget has a history of planned outages or degradations, the widget displays those with a varied color scheme to differentiate the outage type. You can use this base system widget as-is in your portal or clone it to suit your own business needs. - Service Status widget
The Service Status widget provides a visual representation of service availability over the past three months. You can use this base system widget as-is in your portal or clone it to suit your own business needs. - Service Status Legend widget
Use concurrently with the Status History widget to show what the icons in the Status History widget mean. You can use this base system widget as-is in your portal or clone it to suit your own business needs. - Service Status Subscription widget
Used in conjunction with the service status widget. Users subscribe to receive updates about the service status. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
Parent Topic:Widget library