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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Service Status widget

The Service Status widget provides a visual representation of service availability over the past three months. You can use this base system widget as-is in your portal or clone it to suit your own business needs.

The Service Status widget displays the history of service availability for one service from the Services [cmdb_ci_service] table. The widget uses the page URL to determine which service to represent.

Image omitted: WidgetServiceStatus.png
Service Status widget

Each pill represents one day. Each color correlates with a type of service availability. To include additional details when you hover over a pill, such as the task number or short description, you must clone the widget and edit the server script.

ColorService availability
GreenNo issues
BluePlanned maintenance
YellowService degradation
RedOutage

Instance options

The Service Status widget does not have any included instance options.

Parent Topic:Service Portal service status widgets

Related topics

Create and edit a page using the Service Portal Designer

Configure widget instances

Clone a widget