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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Requests and Approvals widget

Allow a user to refer to their open requests and approvals in the Service Catalog. You can use this base system widget as-is in your portal or clone it to suit your own business needs.

Using the widget

The Requests and Approvals widgets includes two tabs: My Requests and My Approvals.

A user opens the My Requests tab to see data from the Task [task] table. If the user has opened any task record, such as an incident or a change request, the record is displayed in the widget.

Image omitted: requests-and-approvals.png
My Requests tab

A user opens the My Approvals tab to see data from the Approvals [sysapproval_approver] table. If the user has been assigned to approve a request, the approval record is displayed in the widget.

Image omitted: requests-and-approvals2.png
My Approvals tab

If the user doesn't have any open requests or approvals, the widget remains hidden on the page.

Instance options

The Requests and Approvals widget doesn't include instance options.

Parent Topic:Service Catalog widgets

Related topics

Catalog Content widget

Catalog Homepage Search widget

Recent & Popular Items widget

Request Fields widget

Requested Items widget

SC Catalog Item widget

SC Categories widget

SC Category Page widget

SC Order Guide widget

SC Popular Items widget

SC Save Bundles widget

SC Saved Carts widget

SC Scroll to top widget

SC Shopping Cart widget

SP Variable Editor widget

SC Wish List Cart widget

Create and edit a page using the Service Portal Designer

Configure widget instances

Clone a widget