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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

New Organization Chart widget

The New Organization Chart widget shows employees in a tree structure relative to their manager. You can use this widget in your portal or duplicate it to suit your own business needs.

Using the widget

In the text input field, enter or select a user. The widget uses information from the sys_user table based on the use sys_id record to display the organization hierarchy relative to the selected user.

Select a card to open the profile page for that user. To reconfigure the card link, change the Profile URL in the widget instance options.

You can drag individual cards to rearrange the chart.

Select the magnifying glass icon to zoom in or out of the chart view.

Instance options

You can use instance options to customize widget settings. Press the CTRL key, select the widget, and then select Instance Options.

Note: There are no valid values for several instance options. By default, you can set only the Profile URL instance option.

FieldDescription
Data
Primary FieldsName and Title \(maximum of two fields\)
Secondary Fields- department:sitemap - location:map-marker - email:envelope:email - mobile\_phone:phone:phone
Profile URL?id=user\_profile&sys\_id=\{sys\_id\}
Hide SearchBoolean
Hide ActionsBoolean
max Report To Show12 \(default\)
Max Manager Level7 \(default\)
Presentation
Behavior
Profile URL

Web address of the page that opens when you select a card. Use the part of the portal URL that references the page ID. For example, to navigate to the Service Catalog, enter ?id=sc_category.

If you leave the URL empty, the card opens the web address in the URL field. If the URL field is also empty, the card opens the user profile page by default.

Parent Topic:Example widgets