My Requests widget
Use the My Requests widget (my-requests-v2) to enable requesters to view open or closed requests in Service Portal.
Requests, incidents, and tasks are displayed in a single view that is based on the filter conditions and display settings in the My Request Filter module. For information about defining filters for this module, see Define filters for My Requests.
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Request records, a View filter, and a search bar displayed by the My Requests widget.
Request records, a View filter, and a search bar displayed by the My Requests widget.
Search requests by entering a complete word or record number in the search bar.
Instance options
Use the widget instance options to customize the settings for the My Requests widget. To customize the settings for this widget, press the Ctrl key, click on the widget, and select Instance Options.
| Field | Description |
|---|---|
| Presentation | |
| Title | Title of the widget. |
| Behavior | |
| Show View | If selected, displays the View list. Using this list you can filter for closed or open requests. If deselected, only open requests are displayed. |
| Items per page | Number of records displayed per page. |
- Enable the My Requests menu for an upgrade scenario
Enable the My Requests menu that uses the My Requests (my-requests-v2) widget for an upgrade scenario.
Parent Topic:Example widgets
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