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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

KB Top Rated widget

Lists Knowledge Base articles with the highest rating. Ratings are determined by user feedback. You can use this base system widget as-is in your portal or clone it to suit your own business needs.

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Knowledge Base Top Rated articles widget

Instance options

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KB top rated widget instance options
FieldDescription
TitleThe name that appears in the widget header
Bootstrap colorColor scheme for the widget. The default colors are defined by the portal theme, but if you want the instance to have a specific color, select the option from the list.
Max numberThe maximum number of most viewed articles listed
KB categoryKB category for the top rated articles. The list is generated by the kb_category table.

Parent Topic:Knowledge Management widgets

Related topics

Create and edit a page using the Service Portal Designer

Configure widget instances

Clone a widget