Approvals widget
Users can approve or reject items directly within Service Portal. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
Using the widget
The Approvals widget displays data from the Approvals [sysapproval_approver] table. If the user has been assigned to approve a request, the approval record is displayed in the widget.
Image omitted: WidgetApprovals.png
Approvals widget
Approvals widget
You can enable e-signature for the approvals widget to require reauthentication for your users. For more information on enabling e-signature, see Enable e-signature for Service Portal.
Instance options
Use the instance options to change the appearance of the approvals widget.
| Field | Description |
|---|---|
| Bootstrap color | Color scheme for the widget. The default colors are defined by the portal theme, but if you want the instance to have a specific color, select the option from the list. |
| Glyph | Add an icon to display beside the widget name. |
| Buttons stacked side by side | If this check box is selected, the Approve and Reject buttons appear horizontally beside each other. If this check box is cleared, the Approve and Reject buttons appear stacked vertically. |
| Max number of elements shown in the list | Limit the number of approvals users see on a page. The default number is 10. Only enter numbers greater than 0. |
| Who can view instances/who cannot view instances | Control who can or can’t view a widget instance with user criteria. User criteria must be enabled for this option to appear. |
| Comments mandatory for rejection | Require approvers to provide comments when rejecting an approval. The comments are added to the Approval record. By default, providing comments is optional. |
Parent Topic:Example widgets
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