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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Announcements widget

Users can view all active announcements. You can use this base system widget as-is in your portal or clone it to suit your own business needs.

This widget lists the active announcements for a portal from the Announcement [announcement] table. To see the list of active announcements, navigate to All > Service Portal > Announcements. For information about creating announcements, see Create an announcement.

Image omitted: announcement-widget.png
## Instance options
FieldDescription
TypeSelect the type of announcements to display. Announcement types can be selected in the announcement record. Choices include:- Banner - Widget If a type is not defined, the widget instance displays all active announcements.
TitleWidget header title.
GlyphGlyph displayed to the left of the title.
Use Display StyleIf selected, each announcement displays according to the style defined in the announcement record. Before selecting this option, consider how the widget will display if multiple announcements in the widget use different styles.
PaginatePaginates multiple announcements.
Max RecordsNumber of announcements displayed per page.
View All PageSelect target for View all link. The View all link only displays when: - There are more announcements than can be displayed on a single page. The Max Records field defines the number of records displayed per page. - A view all page is defined.
Who Can View Instances \| Who Cannot View InstancesControl who can and cannot view a widget instance with user criteria. This option appears when user criteria for the Service Portal is activated.

Parent Topic:Example widgets

Related topics

Create and edit a page using the Service Portal Designer

Configure widget instances

Clone a widget