AI Search Assist widget
Improve incident deflection for Service Portal users by displaying the most relevant search results within a record producer.
Using the widget
The widget is included in the Create Incident record producer form to display items based on keywords entered in the description. These items can be knowledge articles or Service Catalog items. These search results appear as the user types the information.
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AI Search Assist widget
AI Search Assist widget
Instance options
The AI Search Assist widget doesn't include instance options.
Parent Topic:Search widgets
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