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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Next Experience keyboard shortcuts

You can use keyboard shortcuts to quickly perform common actions in the user interface.

The keyboard shortcuts that display in the modal are specific to the screen you’re viewing. Keyboard shortcuts depend on the browser and operating system that you’re using. The Linux operating system is not currently supported.

To enable keyboard shortcuts for your instance, see Configure Next Experience accessibility preferences.

To customize the Next Experience keyboard shortcuts for your instance, see Customize Next Experience keyboard shortcuts.

Learn more about Next Experience keyboard shortcuts from the following tutorial:

[Omitted video] Description: Next Experience keyboard shortcuts

The keyboard shortcut modal contains a search field which searches available keyboard shortcuts specific to the screen you're viewing. The available shortcuts are grouped by category: Page Action, Page Navigation, Global Navigation, and General.

Image omitted: pol-keyboard-shortcut-modal.png
Keyboard shortcut modal.

Common Next Experience keyboard shortcuts

The most common key combinations for Microsoft Windows and macOS keyboards are listed in the following table.

ActionWindows keyboard shortcutmacOS keyboard shortcut
Show the shortcuts for the page that you’re viewing in a modalControl+/Command+/
Compose an emailControl+Alt+eCommand+Option+e
Create a new recordShift+Alt+nShift+Option+n
Favorite or unfavorite the current pageControl+Shift+fCommand+Shift+f
Impersonate a userControl+Shift+iCommand+Shift+i
Open the instance landing pageControl+Alt+zCommand+Option+z
Open the instance toolbar to change domainsControl+Alt+tCommand+Option+t
Refresh the listShift+Alt+rShift+Option+r
Save the recordControl+sCommand+s

Next Experience keyboard shortcuts for showing menus

The keyboard shortcuts for showing menus for Microsoft Windows and macOS are listed in the following table.

Open this menuWindows keyboard shortcutmacOS keyboard shortcut
All menuControl+Alt+aCommand+Option+a
Admin menuControl+Shift+aCommand+Shift+a
Favorites menuControl+Alt+fCommand+Option+f
Help menuControl+Shift+/Command+Shift+/
History menuControl+Alt+hCommand+Option+h
Workspaces menuControl+Alt+wCommand+Option+w
Notifications menuControl+Shift+kCommand+Shift+k
Now Assist menu \(text entry mode\)Alt+Shift+aOption+Shift+a
Now Assist menu (voice input mode)Note: Availability of voice input mode in the Now Assist menu is controlled by a user preference. For more information, see Configure Next Experience accessibility preferences.Alt+Shift+vOption+Shift+v
User profile menuControl+Shift+uCommand+Shift+u

Next Experience keyboard shortcuts for applying focus

The keyboard shortcuts for applying focus for Microsoft Windows and macOS are listed in the following table.

Apply focusWindows keyboard shortcutmacOS keyboard shortcut
Global searchControl+Alt+gCommand+Option+g
Main content of a pageControl+Alt+pCommand+Option+p
Breadcrumb navigationControl+Shift+cCommand+Shift+c
Side navigation pageControl+Alt+1Command+Option+1
Workspace tabControl+Alt+2Command+Option+2
Page tabControl+Alt+3Command+Option+3
Record tabControl+Alt+4Command+Option+4
Contextual sidebarShift+Alt+xShift+Option+x
Activity Stream Compose text fieldShift+Alt+cShift+Option+c
First action buttonShift+Alt+tShift+Option+t
First field in the formShift+Alt+fShift+Option+f
First tile in the Activity StreamControl+Alt+xCommand+Option+x
Move focus forward through major elements of the pageControl+jCommand+j
Move focus backward through major elements of the pageControl+Shift+jCommand+Shift+j
Move focus through the headings of the formShift+Alt+hShift+Option+h

Additional Next Experience keyboard shortcuts

Additional keyboard shortcuts for Microsoft Windows and macOS are listed in the following table.

ActionWindows keyboard shortcutmacOS keyboard shortcut
Open the instance toolbar to change domainsControl+Alt+tCommand+Option+t
Open the Agent inboxShift+Alt+iShift+Option+i
Open the sidebar discussions chatShift+Alt+dShift+Option+d
Open the list searchShift+Alt+sShift+Option+s
Open the list filterShift+Alt+bShift+Option+b
Open the OpenFrame windowShift+Alt+zShift+Option+z
Cycle through the page layoutsShift+Alt+lShift+Option+l
Expand/collapse the resizable paneShift+Alt+pShift+Option+p
Reply to the most recent email correspondenceShift+Alt+eShift+Option+e