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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Next Experience banner announcements

Banner announcements enable you to communicate planned maintenance, unplanned outages, or important events like ESPP stock plans or benefits enrollment to those affected or to everyone. You can target specific experiences or all experiences.

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Banner announcement.

You can configure the following aspects of banner announcements:

  • Use colors and icons to communicate the type of announcement and the importance of the banner announcement.
  • Provide a link for information or to complete a task.
  • Schedule banner announcements for a specific time.

    Note: If a user dismisses a banner announcement during a session and the announcement is still active, it will re-appear once the user logs out and back in to a new session.

Parent Topic:Configuring the Next Experience UI

Configure Next Experience banner announcements

Configure banner announcements to communicate important information to your users while they are in an experience.

Before you begin

Role required: announcement_admin or admin

Procedure

  1. Navigate to All > Now Experience Framework > Configuration Settings > UX Banner Announcements.

  2. Select New.

  3. On the Banner Announcements form, fill in the fields.

FieldDescription
HeadingUnique name for your banner announcement mapping that displays as the title.Note: The heading character limit is 100 characters.
SummaryOptional additional banner content that displays below the Heading.Note: The summary character limit is 200 characters.
StartDate and time the banner announcement begins displaying in the UI.
EndDate and time the banner announcement stops displaying in the UI.
ColorColor to show the importance or urgency of the banner announcement.
Add a link

Option to provide a link in the banner announcement.

Note: The link label character limit is 50 characters.

Enabling this option displays the following link configuration fields:

  • Select behavior: Behavior of the link when selected, either opening in the same window or a new window.
  • Label: Text displayed with the link.
  • URL: URL of the link.
Non-dismissibleOption to make the banner non-dismissible by users. Non-dismissible banners cannot be closed.
Non-stackableOption to make the banner non-stackable. Non-stackable banners are displayed individually in the banner announcement area.
Show forScope of the banner announcement display, either for all logged-in users, users with specific roles or groups, or anonymous plus all logged-in users.
IconIcon to depict the urgency or category of the banner announcement. For example, a flame icon shows increased urgency and a graduation cap icon signals continuing learning opportunities.
Icon tooltipText describing the icon.
Content positionOptions for the horizontal position of the banner content.
  1. Select and hold (or right-click) the form header and select Save.

    The Associated to Configurations related list displays at the bottom of the form.

  2. In the Associated to Configurations related list, select New.

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Associated to Configurations related list.
  1. In the Announcement Config field, select the search icon
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.
  1. Select Unified Navigation from the Banner Announcement Configs list.
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Banner Announcement Configs list with Unified Navigation selected.
  1. On the Banner Announcement Mapping form, set the order of the banner announcement mapping.

    The lower the order of the banner announcement mapping, the higher the priority is of the banner announcement mapping.

  2. On the Banner Announcement Mapping form, select Submit.

  3. On the Banner Announcement form, select Update.