Types of content blocks
Content blocks, which make up content pages, are reusable pieces of content defined within the system.
Each content block can be used for a different type of content.
- Configure a header block
A header block is a visual element placed at the top of pages. It provides a place for branding and other important site-wide functionality. - Create a navigation menu block
Navigation menu blocks enable you to create a menu of links to different content pages. - Configure dynamic blocks
Use dynamic blocks to use scripting or to pull information from the system. Dynamic blocks are where most of your content resides. - Customize the list block
List blocks are content blocks that dynamically generate a list of links to records within the instance. When a user clicks a link in a list block, the associated information is displayed in a detail page determined by its content type. - Configure a static HTML block
Use static blocks for text that does not change. For example, use a static block for a site footer with only the company or organization name. A static HTML block allows any HTML code to be run within a page. - Configure Flash movie blocks
Use a Flash movie block to embed any Flash movie (.swf file) as an attachment or by referencing a URL in a content page. - Configure content links
Use content links to create navigational links to information outside your instance. Content links are the predecessors to navigation menus. - Configure iFrames
An iFrame embeds a URL on a page within a frame. It can embed external pages or render ServiceNow content. - Configure a detailed content block
A detailed content block displays the content of an existing document, such as an incident, knowledge article, or service management request. The document type determines the page that a list of documents points to.
Parent Topic:Content blocks
Related topics
Content Management and the Apache Jelly engine