Configure a text command

Configure a text command that can be applied by a keyboard shortcut for emails, journal input fields, and HTML fields.

Before you begin

Role required: form_admin, admin

Procedure

1. Navigate to sys_ui_text_command.list.

   The entire list of UI text commands in the UI Text Command [sys_ui_text_command] table opens.

2. Select New.

   A new UI Text Command record opens.

3. Complete the following fields:

   • Name

     Enter a name for the keyboard shortcut.

   • Command Name

     Enter the key that will apply the command.

     For example, if r is the Command Name, you will need to enter /r to apply the keyboard shortcut.

   • Description

     Enter a description of the keyboard shortcut.

   • Table

     Select which table the keyboard shortcut will apply to.

   • Applies To

     Select where the keyboard shortcut will apply from the following options:

     • Field Type

       Apply the keyboard shortcut to either the journal input or HTML field type.

     • Email

       Apply the keyboard shortcut directly to the email composer.

   • Field Type

     Select which field type the keyboard shortcut will apply from the following options:

     • Journal Input

       Apply the keyboard shortcut to journal input fields.

     • HTML

       Apply the keyboard shortcut to HTML fields.

   • Action

     Select an action from the following options:

     • Insert Content

       Add onto existing content.

     • Replace Content

       Replace existing content.

     • Custom Event

       Create a custom event using an action payload.

   • Action Script

     Enter JavaScript code that determines the keyboard shortcut's action.

4. Select Submit.

Result

The specified keyboard shortcut applies the configured text command.