Guided Tours

ServiceNow®Guided Tours are interactive, step-by-step walkthroughs designed to help users navigate the platform's features and processes. They are useful for onboarding new users, training on new features, and providing assistance with specific tasks.

[Omitted video] Description: Guided Tours Overview

Watch this five-minute video to learn about creating Guided Tours that help users learn how to perform tasks in ServiceNow.

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Workarounds

• Search the Known Error Portal for known error articles
• Contact Customer Service and Support