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Managing your favorites › Use › Next Experience UI › Configure UIs and portals › Configure user experiences
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Add favorites in Next Experience

Find and go to your most used pages quickly by adding them to the Favorites menu in the Next Experience Unified Navigation.

Before you begin

Role required: none

Procedure

  1. Add a favorite in one of the ways listed in the following table.
From any pageFrom any page, select the star icon in the contextual app pill.
Image omitted: pol-nav-pill-favorite.png
Favorite star in the contextual app pill
From the All menu- To add a single module: In the application navigator, select the star icon next to the module name.
Image omitted: next-exp-save-favorites.png
All menu single module saved as favorite.
- To add all the modules under an application: In the application navigator, select the star icon next to the application name.
From a list or record in the classic environment
  1. Open a list or record in the classic environment.
  2. Select the context menu icon
    Image omitted: MenuIconUI14.png
    next to the list or record title.</li>
  3. Select Create Favorite. You can add a different favorite for each view of a list or record.
From a knowledge base article
  1. Navigate to All > Self-Service > Knowledge.
  2. From the Knowledge Homepage, select a knowledge article.
  3. In the header, select the star icon (If the knowledge article has multiple versions, only the currently viewed knowledge article version is added to favorites).

  1. In the Favorite added dialog box, modify the favorite.

    A sample initial dialog box is shown in the following example.

Image omitted: quick-add-favorite.png
Favorite added dialog box
1.  In the **Name** field, edit the name that appears in the Favorites menu.

2.  In the **Location** field, if you have created groups for the Favorites menu, select a group for the favorite to be listed in.

    For information about creating groups to organize the Favorites list, see [Organize favorites in Next Experience](organize-favorites-next-experience.md).

3.  Either save your changes, make further modifications, or remove the favorite.

    -   To make no further modifications, select **Done**.
    -   To modify the favorite's icon and its color, select **More**, select an icon and its color, and select **Save edits**.
    -   To remove the favorite, select **Remove**.