Concepts for service providers
These concepts work with the existing ServiceNow platform capabilities to help you solve for common use cases.
- Global queue v.2
The global queue concept provides a single virtual view of tasks that reside in multiple instances. The concept creates a custom application to provide a fulfiller view of work that resides in multiple instances without having to replicate tasks or data. - Service provider connector
The service provider connector application is a reference design for creating a ServiceNow Store application for your customers to use to integrate with your systems. Service provider applications help you speed on-boarding and create standardized integrations.
Parent Topic:Exploring domain separation
Related topics
Configuration that can be delegated to internal or external customers