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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Post-Production Domain Separation Activation Utility

The post-production Domain Separation activation utility aids in the activation of Domain Separation in a live environment.

Post-Production Domain Separation Activation Utility plugin

The Post-Production Domain Separation Activation Utility plugin (com.glide.domain.activation_utility) simplifies the task of creating a domain-separated environment in a post production live environment. Customers may want to activate Domain Separation on post production environments to take greater advantage of the ServiceNow AI Platform capabilities. The utility provides a step-by-step guided setup for creating domains.

Note: The process of populating domain records in domain separated tables requires downtime or restricted access to the instance.

What the Activation utility does

  • Provides a step-by-step guided setup for creating domains.
  • Runs a background job to handle the installation of domain separation with both Process and Data Separation properties disabled.
  • Keeps process records that are visible to the target(first) domain
  • Detects, identifies, and logs errors during the domain creation process
  • Presents resolutions for common errors
  • Logs all actions performed during the setup process for audit purposes
  • Generates a detailed summary, including all actions taken, domains created, and any changes made to the syste