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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configuring the Key Management Framework

Create and maintain Key Management components to customize and manage how cryptographic operations are performed on your ServiceNow instance.

  • Assign Key Management Framework roles
    Administrators with the security_admin role can assign Key Management Framework (KMF) admins, who in turn can assign other Key Management Framework roles.
  • Configure field encryption settings to select key type
    Configure your field encryption settings to use ServiceNow supplied keys or your own customer-supplied keys (CSK) for encryption on the ServiceNow AI Platform.
  • Create a cryptographic module
    Create a cryptographic module to define the mechanisms used for cryptographic operations. After you create the module, you create a cryptographic specification, where you define an algorithm for encryption and generates a key.
  • Create a module access policy
    Create module access policies to decide which users and scripts can access data encrypted by a cryptographic module.
  • Create a cryptographic module life-cycle policy
    Create a cryptographic module life-cycle policy to place limits on cryptographic modules, such as how long the key is good for. Create policies to safeguard cryptographic modules by limiting their exposure.

Parent Topic:Key Management Framework