Monitor instance metrics
Monitor user, export, authentication, email, and antivirus metrics for your instance. For example, you can monitor your email security by checking metrics for spam, external emails, and inbound emails from untrusted and trusted domains for your instance. Analyze these metrics to look for anomalous security behaviors that are related to activities that take place in your instance.
Important:
Instance Security Center (ISC) has reached the end of sales as of September 2024, and is no longer supported or available for new activation.
ServiceNow Security Center (SSC) is the recommended solution going forward. For more information, see Instance Security Center to ServiceNow Security Center migration.
- User metrics
Analyze user metrics to look for anomalous behaviors that are related to specific types of user activity in your instance. - Export metrics
Analyze export metrics to see what data is most commonly exported and which users export the most data. - Authentication Metrics
Analyze authentication metrics to see information related to authentication, such as infrequently used IP addresses, failed logins, and types of authentication schemes used by your users. - Adaptive authentication metrics
Analyze adaptive authentication metrics to monitor and add insights on how adaptive authentication is being used on your instance. - Email metrics
Analyze your email metrics to look for anomalous behaviors that are related to the incoming emails to your instance. For example, if the metrics indicate a spike in spam emails from specific domains, you can define inbound actions that prevent their delivery to the instance. - Antivirus metrics
If the Antivirus Scanning plugin is activated, Antivirus Scanning runs in your instance to help protect it against virus infections from attachments. - MFA metrics dashboard
The MFA metrics dashboard shows information on your instances multi-factor authentication configuration. Use the dashboard to ensure your MFA configuration meets your security standards.
Parent Topic:Instance Security Center
Related topics
Instance Security Center to ServiceNow Security Center migration
Check the daily compliance score and configure security property settings