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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Remove credentials from Welcome page

Modify the default content on the Welcome page to remove the default credentials.

Two How to Login records are installed as part of the demo data for the CMS plugin.

Note: If you do not install the demo data for an instance, these records do not exist. In that case, the configuration is considered as Security Compliant as per the recommended security practices.

More information

AttributeDescription
NameHow to login
Configuration typeTable: sys\_home
CategoryAuthentication
PurposeTo remove default credentials from Welcome page that were added with demo data.
Recommended valueFalse or null if no demo data was utilized.
Default valueNone. This is a table configuration, not a Glide property. Therefore, there is no value for default value.
Configuration typeBoolean
Security risk\(Moderate\) Demo data is provided for the CMS plugin, which includes two default passwords included on the welcome page. If this is not removed, an unauthorized attacker could gain access to the instance.
Referenceshttps://support.servicenow.com/kb_view.do?sysparm_article=KB0550107 Welcome pages

To learn more about adding or creating a system property, see Add a system property.

Parent Topic:Authentication