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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Verify user self-registration requests

After a user registers from the Service Portal , a user record is added to the Registration Requests module. You can view the list of registered users who have successfully registered in the Service Portal .

Before you begin

Role required: external_user_self_registration_admin

Procedure

  1. Navigate to All > External User Self-Registration > Registration Requests.

    The list of user records are displayed.

  2. Review the individual user records and modify according to your requirements.

    For example, you can change the status of a user record form Pending to Processed.