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Install the identity provider certificate › SAML › Multi-Provider single sign-on \(SSO\) › Authentication › Access Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Replace a missing certificate for SAML

If the Certificate module displays a blank page, the SAML 2.0 certificate record has been deleted. You can replace the missing certificate by manually creating a certificate record.

Before you begin

Role required: sso_config_admin, business_rule_admin, script_include_admin

Procedure

  1. Navigate to All > System Definition > Certificates.

  2. Create a new record called SAML 2.0.

    Important: You MUST use this name. This requirement is only true if you are not using Multi-Provider single sign-on (SSO).

  3. Click SAML 2 Single Sign-on > Certificate.

  4. In the PEM Certificate field, enter the value of the ds:X509Certificate element from your IdP's metadata.

  5. Click Save.