Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Enable external user self-registration for Service Portal

Enable external users to register to a ServiceNow app through Service Portal.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > Service Portal > Portals.

  2. Open a portal record.

  3. On the form, fill in the External user registration configuration field.

    Select a user registration configuration.

  4. Click Update.

Result

The login widget includes a link to the registration form that you previously configured.