Common IdP connection errors
The following table describes some of the common IdP connection errors and their solutions.
| Error messages | Solution |
|---|---|
| User Field validation failed. Invalid User Field '<field name>' is not a field on sys_user table. | Verify the contents of the User table field you selected matches the SAML NameID token. |
| Assertion issuer is invalid. | Verify Identity Provider URL contains a valid URL to your IdP. Each IdP URL must be unique. |
| AudienceRestriction validation failed. | Verify the Audience URI contains a valid URL to your instance. |
| Cannot logout of IdP's session. | Verify the SingleLogoutRequest URL contains a valid URL to your IdP's logout service. |
| Signature did not validate against the credential's key. | Verify the IdP has a valid certificate installed. |