Set up Multi-factor authentication on your user profile

Enable multi-factor authentication for your account in your user profile settings.

Before you begin

Role required: none

Multi-factor authentication must be enabled on your instance.

Note: Your administrator may require that you use multi-factor authentication. In this case, you are automatically prompted when you log in. See Set up Multi-factor authentication for the first time. Use the process below if your administrator allows you to opt-in to multi-factor authentication.

Procedure

Navigate to All > Self-Service > My Profile.

Note: You can also access your profile by clicking on your user name in the instance header.
In your user profile, click Configure Multi-factor Authentication in the Related Links section.
Choose the MFA Authenticator type that you would like to use.

Image omitted: mfa-authenticator.png
MFA Authenticators

MFA Authenticators

Description

Authenticator App

Time-Based One Time Password (TOTP) authenticator appSelect Set up authenticator app and follow the instructions on the screen to register for an authenticator app as the second factor for authentication.

Image omitted: mfa-authenticator-app.png
MFA Authenticator App setup screen</p></td></tr><tr><td>

Biometric authenticators

Device-based authenticators such as Windows Hello or Apple Touch IDSelect Register biometric authentication and follow the instructions on the screen to register for an authenticator app as the second factor for authentication.

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MFA Biometric setup</p></td></tr><tr><td>

Hardware Security Keys

Hardware security keys such as YubiKeySelect Register hardware security keys and follow the instructions on the screen to register for an authenticator app as the second factor for authentication.

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MFA - Hardware key setup</p></td></tr></tbody>

Result

Multi-factor authentication is enabled for your user account. You will be prompted to use multi-factor authentication the next time you log in.

Note: You cannot disable multi-factor authentication on your account after you have enabled it. If you need to disable multi-factor authentication, contact your administrator.