Activate SOAP API access policy

For SOAP API access policy, install the SOAP API Access Policy (com.glide.soap.policy) plugin.

Before you begin

Role required: admin

About this task

The following item is installed with SOAP API Access Policy Plugin: Processor Access Policy (com.glide.processor.policy)

Dependent Plugin: Authentication Profile (com.glide.auth.profile)

Procedure

1. Navigate to All > System Applications > All Available Applications > All.

2. Find the SOAP API Access Policy plugin (com.glide.soap.policy) using the filter criteria and search bar.

   You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

3. Select Install to start the installation process.

   Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.

   You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.