Activate Location Based Access

Activate the Zero Trust - Location Based Access (com.snc.zero_trust_location_access) to allow admins to configure adaptive authentication policies based on the location of the user.

Before you begin

Role required: admin

• Dependant plugin: Adaptive authentication
• Plugin type: Paid and requires license.
• The instance should be on ADCv2. If the instance is not on ADCv2, then user location information will not be available.

Procedure

1. Navigate to All > System Applications > All Available Applications > All.

2. Find the Zero Trust - Location Based Access (com.snc.zero_trust_location_access) plugin using the filter criteria and search bar.

   You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

3. Select Install to start the installation process.

   Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.

   You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.